At Uptop Designs LLC, we are committed to providing high-quality services and ensuring client satisfaction. However, we understand that situations may arise where refunds are requested. This Refund Policy outlines the circumstances under which refunds may be granted.
1. Completed Services
- Any service that has been completed and approved by the client will not be subject to a refund if more than one week has passed since the completion and approval date. This policy applies to all services offered by Uptop Designs LLC, including but not limited to graphic design, website development, and related services.
2. SEO and Digital Marketing Services
- For SEO and digital marketing services where the client has provided a budget for a 3-month, 6-month, or 9-month period, refunds will only be considered for the remaining months that have not yet been worked on.
- Refunds will not be granted for any months for which work has already been performed. This is because significant time, effort, and resources are invested in delivering these services, and results are typically seen over time.
3. Conditions for Refunds
- Refund requests must be made in writing and include the reason for the refund request.
- Uptop Designs LLC reserves the right to review each refund request on a case-by-case basis. We are committed to resolving any issues and will work with clients to address any concerns.
4. Non-Refundable Services
- Services involving custom work, digital products, or any deliverables that have been approved by the client are non-refundable.
- Any costs associated with third-party services, such as domain registration, hosting, or software subscriptions, are non-refundable.
5. Dispute Resolution
- In the event of a dispute, we encourage clients to reach out to us directly. We are dedicated to finding a fair and reasonable resolution.
6. Changes to This Refund Policy
- Uptop Designs LLC reserves the right to modify this Refund Policy at any time. Any changes will be posted on our website with an updated “Effective Date.”
7. Contact Us
If you have any questions or need further clarification regarding this Refund Policy, please contact us at: